Yami's Privacy Policy

Last update: January 02, 2021

Please read this privacy policy (the "Policy") carefully to understand how personal information is used by Yami United Services Private Limited ("Yami", "Yami United", "we"). You confirm that you have read and understood this Policy by accessing or using www.asktoyami.com, www.yamiunited.com, the Ask to Yami mobile app, or any other associated sites, applications, services, and goods, or any other website managed by Yami that connects to this policy (each, the "Site"). This Policy may vary from time to time; any changes will be posted on this Site, and we will take any other actions necessary, including alerting you about major changes, to the extent required by applicable law. Changes to this Policy take effect as of the "Last Updated" date listed above. We urge that you review the Policy for any modifications or changes on a regular basis.

Yami and its affiliated companies (including Yami United Services Private Limited, Yami United, and Yami) are committed to safeguarding the personal information of its users, including buyers, sellers, and other visitors to the Site ("users"), as well as affiliates, influencers, and other collaborators who interact with Yami. We believe you have the right to know about our data collection practices when you visit and/or use the Site. This Policy describes our privacy practises for the Ask to Yami Site and services, as well as privacy practises for affiliates, influencers, and other individual partners. You acknowledge that you understand how we process your personal data in accordance with this Policy, including our collection, use, disclosure, processing, and retention of personal information, by accessing and/or using the Site and its related sites, applications, services, goods, and/or registering for a Yami account and/or registering to our affiliate, influencer, or similar programme. In this Policy, you may also learn how to limit the sharing of information.

Information We Collect

Information You Provide. We ask for certain personal information when you register for the Site, use it, fill out forms, participate in skills tests or surveys, or use the Site as a collaborator, and/or register for our affiliate, influencer, or similar program. This includes a valid email address, Contact Number, and username. We may also ask you to provide or collect additional information, such as your profile details, physical address or billing information, telephone number or other contact information, transactional information, taxpayer information and forms, details about your listing, purchases, education, profession. We also collect information from your communications with Yami, as well as any postings you make on our blogs or forums, and any communication you have with other Yami users.

Information We Accumulate Automatically. While you access, browse, view, or otherwise use the Site, we collect information. In other words, when you visit the Site, we gather personal information about your transactions and communications with other users through the Site, as well as your searches, the pages you visited, and other actions on the Site. We also collect, use, and process information about your use of the Site, such as your geo-location, IP address, device and connection information, browser and web-log information, and the URLs of the web pages you've visited or interacted with before or after using the Site. As described below, we also collect and process information on the usage of cookies and similar technologies. We utilise your data to provide you with our services, improve your user experience, tailor your browsing experience, and monitor the Site for fraud and inappropriate content or behaviour. 

Additionally, we have introduced impression reporting to optimize your online experience at Yami. We collect user Global Unique Identifier, HTTP request data such as user agent, IP, host, URL, country/continent from which request was made, browser information, and device/operating system/operating system version while you view our adverts.

Information we receive from third parties. Third-party suppliers and/or other commercially available sources provide us with information, such as: 

Third-party suppliers who, in compliance with applicable regulations, provide us with data to enhance the information we gather about you. For example, as part of our fraud prevention and risk assessment activities, we receive fraud warnings from service providers. We also get data from enrichment service providers to improve and personalize your experience, as well as advertising and marketing partners to manage and measure our campaigns.

If you are invited to Yami platform by another user (for example, as part of our collaboration tools and referral programme), we will receive limited information about you, such as your email address or other contact information, which we will use for the same purpose for which it was given and in accordance with the terms of this Privacy Policy. 

We combine your personal information with information we automatically gather or get from other firms, and we use it for the purposes outlined in this Policy.

Your personal information will be used for the following purposes:

To provide you with excellent service and security, to run the Site, to fulfill our commitments to you, and to develop and enhance our service We use personal information to validate your identification. We also use your information to create and set up your account, verify or reissue your password, log your activity, allow you to communicate with other users, provide customer service, and contact you from time to time. The data assists us in developing and improving our services, as well as understanding and analyzing our own performance as well as your preferences and performance, and customizing and personalizing our service to optimize your experience.

To assure platform integrity, prevent fraud, and keep the marketplace and services safe and secure. Personal information is used to monitor, track, and prevent fraudulent and other inappropriate activities, monitor content integrity, conduct security investigations, and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service, and comply with applicable laws, among other things. Our employ behavioral analytics to achieve the aforementioned goals, and automated procedures may restrict or limit your ability to use Yami platform, If we notice activity that we believe constitutes a risk to the Yami Platform, other users, our community, or third parties. If you disagree with any of these decisions, please contact us by visiting the support page at https://support.asktoyami.com

To contact you, as you have requested or as otherwise authorized or permitted by this Policy.

To promote and advertise the Yami platform, our services, and the Site, For example, we use the information we gather about you to send direct marketing messages to you (as described below), to display information that may be of interest to you, and to arrange and facilitate referral programs, contests, and other promotional activities or events.

To keep proper company records, to comply with valid inquiries from public authorities, and to follow all applicable laws and regulations, as well as any other legal requirements.

Before we use your information for a purpose other than those listed in this Policy, we will ask for your permission.

How Long We Keep Personal Information?

We follow the general guideline of only storing personal data for as long as it is needed to fulfill the purpose for which it was obtained. In some cases, however, we may keep your personal information for a longer period of time. Personal information will be kept on file for the following reasons:

As long as it is required and pertinent to our operations. To comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms, and take other actions as permitted by law; and in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms, and take other actions as permitted by law.


This Site is offered and available to users who are at least 13 years of age or older over 13 (or the applicable age in your country). Minors under 13 and at least 10 years of age are only sanctioned to utilize the Site through an account owned by a parent or licit sentinel with their congruous sanction. Minors under 13 are not sanctioned to utilize the Site or the Ask to Yami platform. We do not knowingly amass personal information from children under 13. Parents and sentinels should at all times supervise their children's activities. If we learn we have amassed or received personal information from a child under 13, we will efface that personal information. If you believe we might have any information from or about a child under 13, please contact us by visiting this link: https://support.asktoyami.com

Sharing personal information with third parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We apportion your personal information with third parties as detailed below:

With other users and Site visitors. Once you register, your username, country, and supplemental information regarding your activity is made public and is visible to all users of the Site. This information includes photos you upload, your published portfolio, listing information, ratings, and supplemental information you may opt to integrate into your profile.

We additionally offer you the opportunity to participate and post content publicly in forums, blogs, and other homogeneous features. Please be cognizant that certain information, such as your user name and profile, together with the content uploaded by you, will be publicly exhibited when you utilize such features. Your information will additionally be shared with other users when you message or otherwise communicate with such users.

When you publish your information and/or share your data with other Ask to yami users, you do so at your own peril. If you opt to apportion personal information with other users, including Sellers providing you an accommodation via our platforms, such personal information is shared with other users as discrete controllers. While our Terms of Accommodation require Sellers to keep the information shared with them confidential, Yami cannot ascertain that all users will do so and it is your responsibility to ascertain that other users will comply with your standards.

Where Do We Store Your Personal Data?

We understand how important your privacy is to you. We keep all of your private and confidential information on our servers, using various mechanisms and encryption methods. Not only that, but with humans and some bots, we monitor all of the data 24 hours a day, seven days a week.

Some of the personal information you provide to us will be stored or processed on our behalf by third-party suppliers and data processors and may be located in other jurisdictions, such as the United States and India, whose laws may differ from the jurisdiction in which you live. Whether to third parties or internally, there are withal transfers of personal information from the European Economic Area (“EEA”) to countries outside of the EEA not deemed to provide an adequate level of data aegis are governed by European Cumulation (EU) standard contractual clauses and/or equipollent data transfer safeguards to ascertain an adequate level of data aegis. We will take all steps plausibly indispensable to ascertain that your personal information is treated securely and in accordance with this Policy.


We use cookies and similar technologies to amend and personalize your experience, provide our services, analyze website performance, and for marketing purposes. To learn more about how we and our third-party service providers use cookies and your control over these cookies, please look at the information below.

We use cookies for the following reasons:
A cookie is a piece of information (text file) stored on your device/application/browser. When you visit our site, we set our own cookies to store information on your device/application/browser, such as your language predilections or authentication. We additionally use 3rd-party cookies, which are cookies set by our partners (such as Facebook, Linkedin, Google, etc.).

The duration of a cookie depends on its function. “Session cookies” are only active during your online session, while “persistent cookies will stay active on your device/application/browser after closing your browser.

Cookies can be blocked or deleted from your browser.

www.allaboutcookies.org has more information on removing and regulating cookies. (Please note that this is a third-party website.) As a result, we cannot guarantee its accuracy, completeness, or accessibility).

You can also change your browser to prohibit all cookies, including those related to our services, or to notify you when a cookie is being set by us. You can do this by going to the settings page of the browser you're using.

The following links may help you manage your cookie settings, or you may use your internet browser's 'help' option for further information:

*Internet Explorer
* Google Chrome
*Safari (OS X)
* Safari (iOS)

By downloading and installing the browser plug-in available here, you can prevent Google Analytics from collecting and using data about you. This creates an opt-out cookie that prohibits your data from being processed. Please read Google's help pages and privacy policy for additional information on Google Analytics cookies.

This Cookie Notice may be updated in the future. We recommend that you revisit this page from time to time for the most up-to-date information on Yami cookies.

Cookies come in several forms

Essential cookies

Some cookies are required for the operation of our service and cannot be disabled in our systems. They're used to allow fundamental features like authentication, security, and connection stability, among others. You may always adjust your browser to block or notify you about certain cookies, but this may have an impact on how the website works.

Analytics Cookies

Cookies from analytics services allow us to see which pages are the most popular and how users navigate the site. We use them to track visits, check traffic sources, and measure and enhance the performance of the website

Marketing Cookies

Our advertising on other websites is managed by a number of third-party service providers and advertising partners. These third parties use cookies to deliver advertising to you on other websites based on your interests and preferences.

Please be aware that the Site contains links to third-party websites, and that any information you supply to such websites, as well as the third-use party's of that information, is not under Yami’s control and is not covered by this Policy. You should read each site's privacy rules before proceeding. This Policy only applies to personal data collected by our website. Even if you publish on an official Yami page on the social network, if you submit material to that social network that includes personal information and then tag the Site, your submission will be subject to that social network's terms of use and privacy policy. These terms of service and privacy policies are not under our control, and we have not checked their suitability. As a result, you should read them before entering any personal information.


Through industry-standard technology and internal procedures, we implement technological and organizational measures to protect the security of the Site, our services, and personal information, as well as to prevent unauthorized access, loss, misuse, modification, destruction, or damage to it. Furthermore, any third party processing your personal information is contractually obligated to maintain the security and integrity of your data in a secure manner. However, data transmission over the internet is not totally secure, and while we will do everything possible to protect your personal information, we cannot guarantee the security of any data you provide to the Site. We'll utilize tight protocols and security mechanisms to try to prevent unauthorized access after we've received your data. Users who register on the Site undertake to keep their password confidential and not divulge it to anyone else.

On request, we may give further information about our data security processes.

Rights of EU, UK and EEA Users

If you live in the EU, the European Economic Area (EEA), or the United Kingdom, this portion of the Policy applies to you.

Yami United Services Private Limited is the Controller (as defined by the EU and UK General Data Protection Regulation ("GDPR") for the processing of personal data specified in this Privacy policy.

In relation to your personal information, you have the following rights under relevant EU regulation:

To get information about and a copy of how and on what basis your personal information is handled;

To correct inaccuracies in personal data;

To erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;

To restrict the processing of your personal information where: (a) the accuracy of the personal information is disputed; (b) the processing is unlawful but you object to its erasure; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise, or defence of a legal claim; or (d) you have objected to us processing your personal information based on our legitimate interests.

To raise objections to judgments made purely on the basis of computerized processing or profiling;

If you have given us your personal information with your consent, you have the right to request a copy of it in a structured, machine-readable format, as well as the ability to share (port) it to another data controller; or

To request a copy of or access to the protections in place when your personal data is transferred outside of the European Economic Area.

Under some situations, you may have the right to object to our processing of your personal data on grounds relevant to your particular situation, and we may be forced to cease processing your personal data. Furthermore, if your personal data is processed for direct marketing purposes, you have the right to object to the processing of your personal data for such marketing at any time, including profiling to the extent that it is connected to such direct marketing. In this scenario, we shall no longer handle your personal data for such reasons.

In addition to the foregoing, you have the right to file a complaint with a data protection supervisory body. Please keep in mind that the right of access and the right to be forgotten is not absolute rights and that the rights of others may limit or prevent you from accessing or erasing information in line with local laws.

Before revealing the data that you have requested, we will ask you for additional information to validate your identity and for security reasons. Where authorized by law, we retain the right to collect a fee. Requests that risk the privacy of others, are exceedingly impracticable, or would require us to take action that is illegal under relevant laws will be denied. Additionally, we will maintain some personal information for a limited length of time as required by relevant laws for record-keeping, accounting, and fraud prevention purposes.

Specific Provisions for California Residents

If you live in California, this portion of the Policy applies to you.

We have acquired the following categories of personal information from users during the previous twelve (12) months:

Information that you chose to upload or otherwise provided by you to Yami platform, which may include: (i) Identifiers and personal information, such as name, postal addresses, online identifiers, email addresses, passport number or driving license number, social security number; (ii) characteristics of protected classifications, such as gender; facial image; audio, electronic or similar information; (iii) professional or employment-related information; (iv)education information; (v) commercial information; (vi) Audio or other sensory information, for example, if you provide audio-based services Yami platform.

When you use the Yami platform, we collect the following types of information: i) identifiers and personal information, such as online identifiers, internet protocol (IP) addresses, access device and connection information, such as browser type, version, and time zone setting, and browser plug-in types and versions; (ii) commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies; and (iii) Internet or other elective information. (iv) Your IP address is used to determine your location.

Information we collect or receive from third parties, such as service providers, advertisers, and third-party accounts you link with our platform, including identifiers and personal information, such as name, online identifiers, email addresses, internet protocol (IP) addresses, access device and connection information, such as browser type, version, and time zone setting, as well as browser plug-in types and versions; professional or employment-related information;

To develop a profile about you, inferences are taken from any of the information listed above.

We utilise the personal information we collect or receive for the business objectives indicated above in the "How Do We Use the Information Collected?" section.

As noted above in the Privacy Policy section under "Sharing Personal Information with Third Parties," we may disclose the above-mentioned kinds of personal information to third parties for business purposes. We have shared all of the types of personal information listed above for commercial reasons in the previous twelve (12) months.

We do not "sell" personal information, as previously stated in this Policy.

In respect to personal information about you, you have the following special rights:

You have the right to request that we provide you with information about our collection and use of personal information about you over the previous 12 months, including the categories of personal information that we collect about you; the categories of sources from which the personal information is collected; and the purposes for collecting, using that personal information. The types of personal information we released for commercial purposes, as well as the types of third parties to whom we disclosed or sold that kind of personal information. The precise pieces of personal information about you that we have gathered.

Under certain conditions and restrictions, you have the right to request that we remove personal information about you that we have obtained.

You also have the right not to be treated unfairly if you exercise your rights.

You also have the option of submitting your request through an authorized representative. If you use an authorized agent to submit a request on your behalf to access or delete your personal information, the authorized agent must: (1) be a person or business entity registered with the California Secretary of State to conduct business in California; (2) provide proof of such registration; and (3) provide documentation or other proof indicating that they are authorized to act on your behalf. We may additionally want you to authenticate your identity and confirm that you gave the authorized agent authorization to submit the request directly to us.

Please visit https://support.asktoyami.com to make such requests. We'll use the information linked with your account, including your email address and contact number, to validate your request. It's also possible that government identification will be requested.

You can only make a request for access twice in a 12-month period. We will only offer disclosures for the 12-month period prior to receiving your request. Unless your verified User request is excessive, repeated, or plainly unjustified, we do not charge a price to process or reply to it. If we conclude that your request requires a price, we will explain why and provide you with a cost estimate before proceeding with your request.

Personal Information Updating

We take measures to ensure that the personal information we collect is correct and up to date, and you may amend your information through your account profile settings. If you feel your information is wrong or inaccurate in any way, please let us know right once. We'll make sure to look into the situation and, if required, rectify any mistakes as soon as possible, or provide you with ways to update or remove the information - unless we need to maintain it for valid business or legal reasons. Before we can act on your request to update your personal information, we will need you to verify your identity. If you have difficulty removing your personal information for any reason, please contact Yami's Customer Support, and we will make reasonable attempts to erase any such information in accordance with any relevant privacy regulations.

By signing onto the Site and visiting your account profile page, you can examine and modify your personal information.

If you delete your User Generated Content ("UGC") from the Site, copies of your UGC may remain visible in cached and archived pages or may have been copied or kept by other Site users, as stated in the Yami Terms of Service. Our Terms of Service regulate the proper access and use of material supplied on the Site, including UGC

Please contact us for further information

We respectfully urge that you contact our support team if you wish to exercise any of your rights in relation to your personal information. Please provide all pertinent information so that your ticket may be processed properly. Any requests will be handled in accordance with local laws as well as our policies and processes.

If you have any questions (or complaints) about this Policy, please contact us at https://support.asktoyami.com, and we will do our best to respond within a fair time period.

You may contact our representative under the following contact details for the purposes of GDPR :
Yami United Services
Fax: +1 7778697788
Email: [email protected]